Shipping Policy

At Grandeur Cellars, we are committed to ensuring that your custom wine storage solutions arrive safely and efficiently. Please review our shipping policy for important details regarding delivery zones, shipping costs, and shipping times.

Delivery Zones

We proudly deliver anywhere within the United States, including Alaska and Hawaii.

Shipping Costs

Due to the custom nature of our products, shipping costs vary based on the size, weight, and destination of each order. Shipping fees will be calculated at checkout or provided as part of your custom quote. If you have questions regarding shipping costs for your order, please reach out to us at info@grandeurcellars.com.

Shipping Time

Shipping times for our products depend on the type of item you purchase. Below is an overview of our shipping process:

Handling Time: Custom products typically require 7–14 business days to be prepared for shipment. This includes quality checks and packaging.
Transit Time: Once shipped, delivery times range between 3–7 business days, depending on your location and the shipping method chosen.
Cut-Off Time for Orders: Orders placed after 5 PM EST will be processed on the next business day.

Additional Information

Due to the size and weight of certain products, we may use specialized freight carriers. For larger orders, our team will contact you to coordinate delivery and provide tracking details.

We take great care in packaging our products to ensure they arrive in perfect condition. If your order arrives damaged or if you encounter any issues, please deny the shippers from delivering the product and call us immediately.

Contact Us

If you have any questions about our shipping policy or need assistance with your order, feel free to contact us at info@grandeurcellars.com or call us at 512-563-9889.

Thank you for choosing Grandeur Cellars. We’re honored to be part of your journey to create the perfect wine storage solution!